Business ManagerLocation: Derry, Londonderry. Northern IrelandContract Type: Full-Time | PermanentSalary: £35,000 per annum plus Sodexo BenefitsAbout the RoleWe are currently seeking an experienced and driven Business Manager to lead our catering operations within a well-established contract. This is an exciting opportunity for an innovative and passionate professional who is committed to delivering exceptional food quality and outstanding front-of-house service.You will play a key leadership role, ensuring all services are delivered in line with agreed service level agreements (SLAs), KPIs, and contractual standards while driving continuous improvement across operations.Key ResponsibilitiesLead, manage, and develop a high-performing catering teamEnsure consistent delivery of high-quality food and service standardsMaintain compliance across all sites (Finance, Health & Safety, Food Safety, HR)Deliver training programmes and ensure all staff are fully trained and up to dateMonitor performance against KPIs and implement improvements where neededConduct regular site audits and ensure audit readiness at all timesManage recruitment processes, including right-to-work complianceBuild strong relationships with clients and stakeholdersOversee budgets, cost control, and financial performanceWhat We're Looking ForEssential:Proven experience in a similar catering or service management roleStrong leadership and team management skillsExcellent communication and influencing abilitiesSolid knowledge of food safety, health & safety, and compliance standardsAbility to analyse problems and implement effective solutionsProficiency in Microsoft Office (Word, Excel, Outlook) and data tools (e.g. Power BI)Desirable Qualifications:Hospitality qualification (or equivalent)IOSH or similar health & safety certificationExperience managing client relationshipsTraining qualifications (e.g. Train the Trainer, IFM Accreditation)What You'll DeliverHigh levels of client satisfaction and service excellenceStrong financial performance through effective cost and labour managementA positive safety culture across all sitesIncreased employee engagement and team developmentWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you.Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications