About Us
We are a busy and growing fast-food business serving the Rotherham community with quick, delicious meals and great customer service. We're looking for a hands-on, motivated Shift Manager with prior experience in the fast-food industry to join our team and help us deliver the best possible customer experience.
Role Overview
As a Shift Manager, you will take responsibility for the day-to-day running of the restaurant during your shifts, ensuring smooth operations, excellent service, and team productivity. You will lead by example, motivate the crew, and maintain high standards of food safety, cleanliness, and customer care.
Key Responsibilities
* Lead and supervise team members during shifts to ensure excellent customer service and smooth operations.
* Oversee food preparation, order accuracy, and adherence to brand standards.
* Manage cash handling, till reconciliations, and store opening/closing procedures.
* Maintain food hygiene, health & safety, and cleanliness standards.
* Train, coach, and support team members to achieve targets and follow procedures.
* Handle customer feedback and resolve issues professionally.
* Report shift performance and any issues to the Store/General Manager.
* Supervise and coordinate daily operations, ensuring exceptional service and food quality.
* Manage staff performance, including training, development, and scheduling.
* Oversee food preparation and cooking processes to maintain consistency and adherence to recipes.
* Handle cash management and POS operations efficiently using POS systems.
* Conduct inventory control to ensure proper stock levels and minimize waste.
* Implement food safety protocols and ensure compliance with health regulations.
* Assist in budgeting and cost control measures to maximize profitability.
* Foster a positive team environment through effective communication and leadership.
* Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
* Participate in hiring processes, including interviewing potential candidates
Requirements
Essential:
* Proven experience in a fast-food environment (supervisor, team leader, or similar role).
* Strong leadership and communication skills.
* Ability to stay calm under pressure and make quick decisions.
* Knowledge of food hygiene, health & safety standards.
* Reliable, punctual, and a team player.
Preferred:
* Experience with rota planning and inventory control.
* Basic understanding of KPIs and cost control.
Salary will defer from the job avaiability such as part-time or full-time.
Part time: £12.21 per hour (as per age criteria)
Full time: between £17,500-£32,000 annually.
No sposnership available.
Job Types: Full-time, Part-time
Pay: £22,000.00-£32,500.00 per year
Benefits:
* Additional leave
* Company pension
* Employee discount
Ability to commute/relocate:
* Sheffield S9 4LN: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Do you have valid right to work in UK?
* Can you work minimum 4 days in week inlcuding 2 weekends?
* Are you flexible with the shift timings ma be AM or PM (ending shift late around 2AM)?
Location:
* Sheffield S9 4LN (preferred)
Willingness to travel:
* 75% (preferred)
Work Location: In person