Technical Services Team Manager
Excellent basic salary DOE plus 10% OTE Bonus, Quality car, Pension, etc. Home/Office based.
Our client provides a wide range of electrical products and solutions including lighting, switchgear, control & automation, upgrades, and projects. They have access to a class-leading range of suppliers and relationships. Reporting to the Head of Projects, the successful candidate will manage a team of direct reports, liaise with and receive support from an external sales team. Your role will involve evaluating the profitability of potential projects, managing, and delivering those projects.
The company is based in the East Midlands, with some home office time and the majority at the office or customer sites. Suitable locations include Nottinghamshire, Leicestershire, Coventry, Northamptonshire, Cambridge, and Peterborough, to facilitate commuting.
The business is dynamic and growing, offering other products and services that contribute to customer requirements.
Key Responsibilities:
1. Manage the Technical Services team.
2. Lead and mentor application specialists.
3. Oversee planning, execution, and delivery of projects.
4. Provide technical guidance and support to the team and customers.
5. Serve as the point of contact for key customers and major projects.
6. Ensure compliance with relevant industry standards and regulations.
7. Monitor service quality and client satisfaction.
8. Identify opportunities to improve operational processes, customer service, and profitability.
9. Build and maintain strong client relationships.
Desired Skillset and Characteristics:
* High level of commercial and technical ability.
* Proven experience managing a team with a people-first leadership attitude.
* Proficient in Microsoft 365.
* Entrepreneurial attitude.
* Excellent written and verbal communication skills.
* Strong problem-solving and analytical skills.
* Strong organizational skills.
* Must hold a full UK driving license.
* Must be eligible to work in the UK. No sponsorship available; role open only to those already living and working in the UK.
An excellent salary and package are on offer, including a company car after probation.
Postcodes used are for advertising purposes.
To register your interest, apply with an up-to-date CV. We will contact you for a confidential discussion. For more roles, visit our website or click on our logo.
We work across various B2B sectors including Electrical, Control & Automation, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services, Industrial Consumables, Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical, and Utilities.
Rise Executive Search & Recruitment Ltd is currently recruiting for a range of sales and account management roles, including Sales Manager, Business Development Manager, Account Manager, Sales Engineer, and more.
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