HR Business Partner – North Region (Flexible Location)
DHL Express UK
Are you an experienced HR professional seeking a role where you can make a meaningful impact, operate with autonomy, and gain strong visibility across the business? Do you thrive on partnering with senior leaders, driving organisational change, and shaping a high‑performance people agenda? We are looking for an experienced and credible HR Business Partner to support our North Region.
📍 Location & Mobility
* Flexible location within the North of the UK
* Travel required across our North Service Centres from Manchester to Scotland and Northern Ireland.
* Travel required to other areas of the UK, including our Head Office near Heathrow
* Company car provided
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✨ About the Role
As a key member of the HR function, you will act as a trusted partner to senior leaders- balancing challenge, coaching, and support to enhance people performance and contribute to strategic business outcomes. You will work across a broad HR portfolio, supporting up to five senior leaders and approximately 800 employees within our Operations function.
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🛠 Key Responsibilities
Employee Relations
* Provide expert guidance on complex people issues
* Manage and interpret ER case data to identify trends
* Deliver ER and employment law training
* Partner with internal and external legal advisors
* Build strong relationships with Employee Representatives
Talent, Development & Succession
* Lead and support key performance and talent processes
* Partner with Resourcing to attract diverse and high‑quality talent
* Coach and mentor individuals to support capability growth
* Facilitate development sessions and training interventions
Organisation Development & Change
* Deliver people‑focused improvements aligned to business strategy
* Support organisational change programmes, including restructures, relocations, and TUPE
* Identify skill gaps and develop capability‑building solutions
* Lead and support HR and cross‑functional projects
People Data & Digitalisation
* Champion digital HR tools and ways of working
* Analyse people data and provide insight-driven recommendations
* Produce KPI reporting to support business decision‑making
Wellbeing, Health & Safety
* Advocate for and promote our Safety-First culture
* Manage long‑term sickness and wellbeing cases
* Collaborate with healthcare partners and Mental Health First Aiders
Employee Engagement & Experience
* Lead EOS and GPTW planning, action tracking, and follow-up
* Support recognition programmes and engagement initiatives
* Provide insights and feedback to senior leaders
Compensation & Benefits
* Support annual salary review and bonus processes
* Provide guidance on compensation and benefits policies
Stakeholder Management
* Build strong and credible relationships with senior leaders
* Provide coaching and challenge to enhance leadership capability
* Collaborate effectively with HR Centres of Expertise and DHL Group colleagues
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🔍 Candidate Profile
Experience
* 6–8+ years in HR or a people-focused leadership role
* HR Business Partnering experience (desirable)
* Experience in a corporate environment (desirable)
Qualifications
* Bachelor’s degree or CIPD Level 5 (essential)
* CIPD Level 7 or master’s degree (desirable)
Skills & Attributes
* Strong influencing and communication skills
* In-depth knowledge of employee relations and employment law
* Resilient, confident, and effective in complex environments
* Continuous improvement mindset
* Full UK driving licence
💛 Why DHL Express?
At DHL, people are at the heart of everything we do.
You’ll join a global organisation recognised as a Great Place to Work, with opportunities to innovate, grow and make a meaningful impact every day.
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