Our client is a local manufacturer of security products, due to continued growth, they are looking for a Sales Support Coordinator / Estimator to join the team.
Although this is not a sales role, you will be supporting the sales team with financial, commercial and administrative duties. This includes building accurate costs, generating pricing, monitoring margins, and actively chasing up quotes to progress opportunities through the pipeline.
You’ll act as the link between customers, sales, engineering/design and projects — making sure enquiries are turned into well-costed, well-presented estimates and followed up properly.
Key Responsibilities
* Produce accurate estimates and costings, ensuring pricing is clear, timely and commercially sensible
* Build up costs using internal pricing, supplier costs and technical input from engineering/design
* Review and manage margins, spot risks/opportunities, highlight anomalies, and ensure pricing aligns with commercial targets
* Update CRM notes, and maintain accurate customer and project records
* Proactively chase outstanding quotes with customers (and internally where needed) to progress decisions and secure orders
* Coordinate with internal teams to ensure technical details, documentation and requirements are clarified quickly
* Support handovers to project teams
* General sales admin and document management to keep the function running smoothly
Requirements
* Experience in an office-based estimating / pricing / sales support / commercial admin role (essential)
* Strong IT skills, especially Microsoft Excel (essential)
* Commercially aware, comfortable working with costs, pricing and margins
* Highly organised and methodical with strong attention to detail
* Confident communicator with a customer-focused approach
* Able to manage multiple priorities in a busy environment
* Exposure to technical products/drawings is beneficial (training provided)