Your new Role
Are you passionate about delivering excellent customer service and have experience in housing, construction, or building services? My client is looking for a proactive and organised Customer Coordinator to join a friendly team of 4-5 professionals.
About the Role
As a Customer Coordinator, you'll be the first point of contact for customers, handling queries over the phone and ensuring their concerns are resolved efficiently. You'll be responsible for updating customer records using in-house systems and spreadsheets, and collaborating closely with your team to maintain a high standard of service.
Key Responsibilities
Responding to customer queries via phone and email
Logging and updating customer information accurately
Using internal systems and Excel spreadsheets to manage data
Liaising with internal teams to resolve issues
Supporting a collaborative team environment
This is an on-site role Monday to Friday based in Birchwood
Ideal Candidate
Previous experience in housing, construction, building services, or a related field
Strong communication and problem-solving skills
Confident using IT systems and Microsoft Excel
A team player with a customer-first mindset
Organised, detail-oriented, and able to manage multiple tasks
What you need to know
- £12.94phr + holiday pay
- Weekly pay
- On site in Birchwood Monday to Friday
- 37.5 hours per week can be flexible on starting times.
- Immediate start
- Interview to be held 2nd and 3rd of October
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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