Overview
Retail Supervisor (38 hours) - Cheshire Oaks. New Balance is looking for associates who can engage, excite, educate and entertain customers, acting as a true brand ambassador and motivating a team. Apply now for the chance to join an incredible team!
Responsibilities
* Open and close the store following the correct company procedures
* Encourage continuous improvement through ongoing feedback
* Support the Store Management team on overall store and back of house standards
* Assist in training and coaching Associates
* To achieve personal KPIs and contribute to overall store performance
* Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
* Help to ensure the store remains commercial as possible following company guidelines
* Adhere to company\'s policies and procedures
* Responsible for maintaining health, safety, and environmental standards in store
* Perform other duties as required by the management team
Requirements for success
* Team player
* Previous retail experience desirable or proven experience in a team environment
* Demonstrate customer service skills
* A passion for retail and sales
* Desire to learn
* Ability to perform basic maths and general retail operational processes
* Understanding of POS register systems
* Effective communication skills
* Flexible work schedule including weekends and holidays
Additional benefits
* Competitive compensation
* Potential to earn more through our Retail Bonus Scheme
* Great development opportunities
* Inclusive working environments across all our European locations
* Generous staff discount
* Project involvement across our European region
* Flexible uniform package
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Sporting Goods Manufacturing
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