Charity Shop Manager – Friends of the Animals
Location: Newport Full-time
About the Role
Friends of the Animals is seeking a motivated, compassionate, and commercially minded Charity Shop Manager to lead our largest retail location. This role is perfect for someone who loves animals, thrives in a busy retail environment, and enjoys inspiring a team to deliver exceptional results.
Key Responsibilities
* Oversee the day-to-day running of the shop, ensuring a welcoming and well-organised environment
* Lead, support, and motivate a diverse team of staff and volunteers
* Maximise sales and donations through creative merchandising and excellent customer service
* Manage stock flow, pricing, and shop presentation
* Ensure compliance with all charity retail policies, health and safety standards, and financial procedures
* Build strong relationships with donors, customers, and the local community to promote the charity’s mission
About You
* Experience in retail or charity shop management VITAL, recognition of brands and with the knowledge to spot items of value.
* A people-person with strong leadership and communication skills
* A positive, hands‑on attitude and the ability to multitask is essential.
* Passionate about animal welfare and the work of Friends of the Animals
PLEASE SEND YOUR CV AND OUR APPLICATION FORM WITH YOUR RESPONSE
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