Overview
Better places, thriving communities. Join Mitie – the future of high performing places. ROLE: Compliance Officer. HOURS: Monday to Friday, 8:00am - 5:00pm. LOCATION: DVLA - Swansea - Longview Road. Mitie have a brand new opportunity for an organised and experienced Compliance Officer to support the day-to-day operational delivery of statutory compliance, technical assurance, service partner performance and site standards across the account. You will be reporting into the Head of Strategic Asset Management & Compliance; the Compliance Officer provides experienced operational compliance support across the contract, taking ownership of compliance workflows, assurance processes, and data integrity, with the support of the data and Asset Coordinator.
Role responsibilities
* Coordinate and manage the delivery of all statutory inspections across the estate, ensuring planned activities are completed in line with statutory timescales.
* Ensure all statutory certification and records are current, accurate, and readily accessible for audit and client review.
* Maintain and update compliance trackers, dashboards, ensuring data accuracy and clarity.
* Proactively identify and escalate compliance risks, gaps, or emerging issues with supporting evidence.
Technical services & contractor performance
* Monitor service partner and contractor maintenance performance against contractual and statutory requirements.
* Review Planned Preventative Maintenance (PPM) completion, quality, and compliance with SFG20 and applicable standards, highlighting non compliance or quality concerns.
* Support reactive incident and defect management, ensuring compliance impacts are assessed and controlled.
* Coordinate technical priorities across multiple sites, balancing risk, business impact, and available resources with the support of management.
Audits & assurance
* Support and prepare for client, internal, external and statutory audits.
* Maintain robust assurance and evidence records in line with Mitie and client requirements.
* Complete assurance inspections and technical spot-checks where required.
What we are looking for
* 5 years experience of technical compliance within Facilities Management or a related environment.
* Have a relevant supporting qualification.
* Sound knowledge of legislation, compliance, and regulatory systems within premises and the built environment.
* Proven experience supervising contractors and service partners.
* Good working knowledge of FM systems, CAFM platforms, and compliance processes.
* Strong organisational and prioritisation skills, with attention to detail.
* Excellent written and verbal communication skills.
* Demonstrated leadership capability and ability to influence operational teams whilst negotiating with persistent stakeholders.
What’s in it for you
* Upskilling and training provided for your development.
* Supportive team.
There’s a place for you at Mitie. Join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance offers financial wellbeing assistance, including access to earned pay before payday for a small fee. We also offer competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices. We give you access to high street discounts through our MiDeals platform, a cycle-to-work scheme, life cover of up to four times your salary, enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan. We award our employees with Mitie Stars as recognition for their hard work; monthly cash prizes and a top prize of £10,000 at year-end are possible.
Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources. We are committed to an inclusive recruitment process. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please email Jessica Mercel at jess.mercel@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, with clients including household names in banking, government sites, hospitals and schools.
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