Responsibilities
of the Business Development Manager
Sales Execution & Account Management
Identify and engage with data centre developers, contractors and consultants to generate new business opportunities and develop existing customer relationships.
Stakeholder Engagement
Build strong relationships with key decision-makers across the data centre ecosystem to understand project requirements and position solutions effectively.
Project Tracking & Conversion
Track active and upcoming data centre projects, ensuring the business is well positioned to supply solutions throughout the project lifecycle.
Internal Sales Collaboration
Work closely with the internal sales team to ensure accurate and timely quotations are delivered for relevant projects.
Customer Service & Support
Maintain a high standard of customer service by managing communications and ensuring timely responses to enquiries, quotations and order fulfilment.
Sales Reporting & Forecasting
Provide monthly sales reports detailing performance against targets, pipeline development, key wins, challenges and forward planning.
Sales Meeting Contributions
Present updates during monthly and quarterly sales meetings, sharing insights on customer activity, project progress and market opportunities.
Marketing Collaboration
Work alongside the marketing function to support sector-specific PR, advertising and LinkedIn activity relevant to the data centre market.
Industry Engagement
Attend industry events, exhibitions and networking opportunities to strengthen relationships and raise brand visibility within the sector.
Market Intelligence
Provide feedback on customer needs, market trends and competitive activity to support business strategy and product development.
Experience Required
• Minimum 3 years’ experience in technical sales, account management or business development within the data centre construction sector
• Experience managing large accounts, contractors and blue-chip clients
• Strong understanding of data centre infrastructure, construction or electrical/M&E environments
Performance Criteria
• Achieve revenue growth and sales targets within the data centre market segment
• Develop and execute a strategic business plan to expand the customer base and increase market presence
• Build and maintain long-term customer relationships through strong partnership and understanding of client needs
• Deliver sales performance reports, revenue forecasts and pipeline updates to the management team
• Identify emerging opportunities, market trends and competitive activity within the sector