A leading energy company in the UK seeks a CX Manager to define and lead the customer experience strategy across Business Energy. In this senior role, you will be key in embedding customer insights into decision-making. Responsibilities include optimizing customer journeys and measuring CX success to enhance business performance. The job offers a competitive salary, flexible working options, and a comprehensive benefits package to support wellbeing and family. Ideal candidates should have strong leadership experience and a track record in complex environments.
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