Technical support advisor

Job Description

At Saint-Gobain Ecophon, we are looking for a Technical Support Advisor to join our technical team. This role will be responsible for delivering on-site support to our customers ranging from offering technical advice, to delivering on-site training sessions.


Saint-Gobain Ecophon develops, manufactures and markets acoustic products and systems that contribute to a good working environment by enhancing people’s well-being and performance.


This is a national, field-based role with extensive travel required due to where clients are located – this role would suit someone with great transport links living centrally in the UK. As such, a full UK driving license will be required.

What you will be doing:

* Providing advice, guidance and training for Ecophon products across stakeholders
* Spending time on-site with clients, ceiling contractors and tier 1 main contractors across the UK & Ireland
* Ensuring our systems are correctly installed to the level of quality required to ensure they reach their design performance
* Using our technologies – including showpad to support the management of technical information and literature
* Supporting the development of our digital services across VR, BIM and LightYX

What we’re looking for: