A part-time (18.5hrs), permanent, Scheme Support Officer in a supported housing service, Ty Trosiad, Newport. You will be required to work on a rolling rota which includes days, evenings, weekend availability and sleep-in shifts (additional £62.64 sleep-in payment), this role also involves lone working. Who are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other. About the role - Ty Trosiad is a 10 bed supported housing service for people with long term, complex needs and here we support people with mental health issues, substance misuse and a history of not coping with managing their own tenancy. This is a fantastic opportunity for someone who is looking for a rewarding role where you would be responsible for ensuring the health & safety of the building, monitoring people coming to and leaving the scheme, and being the point of contact for our clients, whether they need advice, support, or somebody to talk to. Day to Day Duties: Engaging and interacting with the people we support Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing Welfare checks Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building Dealing with challenging behaviours Addressing any additional needs, the people we support might have Supporting the people we support with cleaning their room and cleaning the scheme communal areas. Who we are looking for: Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately Ability to work well within a team Ability to prioritise tasks and manage own workload with minimal supervision Relevant experience or transferable skills Demonstrate the right attitudes in line with Codi Values IT Literate Ability to deal with challenging and emergency situations Good communication skills Part of your role includes sleep-in shifts at the scheme, you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities. To be a great Scheme Support Officer, you don’t always need previous experience or qualifications. Awareness of issues faced by people at risk of homelessness would be extremely useful in the role. Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them. If you would like to learn more about the role, our benefits & more. Please click 'Apply Now'.