Mercedes-Benz Assistant Parts Manager
Experience: Practical experience in an After Sales environment
Department: Parts
Job Description
Job title: Mercedes-Benz Assistant Parts Manager
Location: Carlisle
Hours: Full Time
Take the next step in your career with Ciceley Commercials Ltd as an Assistant Parts Manager at our Carlisle dealership.
This role demands strong leadership, communication, and problem‑solving skills to ensure efficient, high‑quality service delivery. It is directly involved in supporting the Aftersales Manager in day‑to‑day running of the Parts department, serving general public & trade customers, and the supply of our own workshop.
Main Duties
* Receiving and picking of orders
* Carrying out daily/weekly stock checking
* Ensuring parts store is kept tidy and organised
* Assisting with pre‑picking of parts for the workshop
* Assisting and supervising other team members
* Planning efficient van delivery routes through use of company resource
* Driving sales to meet targets
* Developing and motivating the Parts team through use of KPI’s
* Ensuring excellent customer service to both retail and trade customers
* Assisting the Aftersales Manager with daily operations
* Ensuring compliance with current regulations
Qualifications
* Practical experience in an After Sales environment
* Good verbal and written communication skills
* Demonstrate a ‘can do’ positive attitude to challenges with the capability of bringing forward potential solutions
* Demonstrate leadership skills through effective delegation whilst developing a ‘thinking team spirit’
* Hard working with the ability to work under pressure
* Enthusiastic and dedicated approach to work
* Organised work ethic
* Safe and responsible work manner
* Reliable and punctual
* Full UK Driving Licence
Benefits
* Additional days holiday following 5 years’ service (max 3 days)
* Cycle to Work Scheme
* Travel and Lifestyle Discount Membership
* Friendly team environment
* Award‑winning dealership that is always looking to grow and develop its people and business
* Initial Mercedes‑Benz product training provided
* Regular ongoing training with Mercedes‑Benz to remain expert in field
* Company Pension Scheme
The Ideal Candidate
* Possess commercial awareness and can understand the ‘bigger picture’ when applying a decision
* Possess strong interpersonal and mediation skills to communicate calmly and effectively
* Be able to analyse data, identify issues, and develop practical solutions to service challenges
* Contribute to strategic planning and the implementation of organisational goals
To apply for this position please apply with a copy of your CV.
Job Type: Permanent
Work Location: In person
* Company pension
* On‑site parking
Additional Benefits
* Company Pension
About the Company
Ciceley Commercials Ltd is an award‑winning, Mercedes‑Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle and Dumfries. We are a family‑run business, established over 50 years ago and currently employ over 240 people. This is a fantastic opportunity to work with a highly successful and award‑winning Mercedes‑Benz commercial vehicle dealership.
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