Do you pride yourself on providing outstanding guest service? Are you a people orientated individual?
The important stuff:
* Free health club membership (T&Cs apply)
* Discounts across golf including membership, guest rates, green fees, buggies and clothing
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees!
* Various learning & development available
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* FREE parking
* AND……much, much more!
What will I do?
Reception is the first impression of the hotel a guest will experience so it is crucial you and your team provide an outstanding level of service. Supporting the Front of House Manager, you’ll be responsible for the guests stay, review room allocation, advise on rates, packages and promotions, guest issues and complaints and to maximise revenue.
Is this the role for me?
* Previousexperience within a front office,receptionor front of house position, or equivalent
* People management experience
* Quality & standardsdriven
* Outstanding customer service skills
* Conflict resolution
Compensation
Competitive salary
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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