Social network you want to login/join with:
Training and Onboarding Specialist, Glasgow
Client: PASS by everyLIFE
Location: Glasgow, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description:
Training and Onboarding Specialist at everyLIFE Technologies
Position Type: Permanent.
Location: UK Remote/hybrid, with requirement to attend a monthly team meeting on site at Head Office, Farnborough, Hampshire
Benefits include: 25 days holiday plus 3 bonus days during Christmas shutdown, private medical cover with Vitality, life insurance at 3x salary, company pension scheme, Cycle-scheme, free non-fiction book scheme, 'Chill Friday' early finish.
Working Hours: Full time
Reporting to: Implementation & Training Manager
everyLIFE Technologies is an innovative technology company creating tools for the health and social care sector, focusing on responsiveness and care.
As a Customer Onboarding and Training Content Specialist, you will design, create, and maintain engaging content to support internal training and customer onboarding, including walk-throughs, articles, and videos tailored to health and social care audiences.
You will support customers from post-sale through successful implementation, providing high-standard training and consultancy to ensure they see value in our products and drive digital adoption in care provision.
You will:
* Create engaging educational content in various formats for effective learning experiences.
* Provide remote training and consultancy during onboarding.
* Collaborate with internal teams to keep training materials current and relevant.
* Build customer confidence and ensure success.
* Become a product specialist supporting internal and external stakeholders.
* Support customers through eLearning processes.
* Create personalized success plans with key actions for implementation.
* Manage implementation challenges to resolution.
* Drive customer happiness results.
You have:
* Experience creating and delivering training content via multiple media (written, recorded, video, walk-throughs).
* Project or program management experience with medium to large projects.
* The ability to work proactively.
* Strong collaboration and relationship-building skills.
You may have:
* Industry knowledge of the care sector.
Our mission: To create effective tools and services that empower care teams.
everyLIFE Technologies is a fast-growing SaaS provider supporting the UK social care market, designing and supporting crucial software and mobile applications used in care services for thousands across the UK.
Our ideal team members are thoughtful, humble, curious, achievement-oriented professionals who focus on details and the big picture. We are customer-led, transparent, fair, and honest.
Please note: Only applicants with the right to work in the UK without sponsorship can be considered. If on a visa, please contact us for more info.
Due to high application volume, responses may not be guaranteed.
#J-18808-Ljbffr