Job Description
Job information IT Support Assistant from the Company Ethical Power Ltd, this latest IT Support Assistant job vacancy is located in the city Bristol BS HP in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE. Job Vacancies in this Technology field have been opened and published up to the specified time.
Job Responsibility
Role Overview
Due to expansion, a new position has arisen for an assistant in the IT department. Reporting directly to the Head of IT, you would be responsible for managing the new starters and leavers process in the Stafford office, including ordering and maintaining hardware/laptops, and managing software subscriptions. Assisting our main IT support contractor, you will contribute to smooth the day-to-day operations of the company.
You will also assist in the longer-term digital transformation of the Ethical Power Group, assisting with all phases of the process, from the initial discovery period through to the final implementation and operation. This would include assisting with steering groups, ensuring that actions agreed by stakeholders are completed, drawing up department requirements, liaising with potential vendors, and collating data required for implementation.
The successful candidate will be expected to be able to attend the GTDS Stafford offices a minimum of three days a week, and the Ethical Power Bristol offices a minimum of once a fortnight. Transport costs would be covered for visits to the Bristol office.
What will you be doing?
* Support users with queries related to Microsoft 365 products and products from other vendors.
* Manage IT hardware assets in the Stafford office, pre-configuring Windows PC's for our IT support contractor, maintaining accurate hardware records.
* Manage the joiners/movers/leavers process in the Stafford office.
* Working with third party hardware and software vendors to fulfil changes to license and equipment requirements.
* Working closely with the IT support desk to feedback on support calls and ongoing issues.
* Assist with creation and delivery of in-house training.
What are we looking for?
* Be able to make effective and logical decisions with all information available.
* Work well both independently and as part of a team.
* A passion for delivering an accurate and assured service.
* Basic experience with MS Excel, Outlook, Word, MS Windows setup and configuration.
* Keen to build a greater understanding of how the other departmental areas of the company function
Why join us?
At Ethical Power we are more than just a team, you''ll find a culture that values collaboration, celebrates diverse perspectives and supports growth every step of the way. Our benefits package is competitive, our work environment is flexible and our commitment to work life balance means you\'ll thrive professionally and personally. We set ourselves ambitious objectives and strive to work according to our values of Innovations, Progress and Excellence.
We know that a diverse and inclusive team drives innovation, collaboration, and a deeper connection to our communities. We are actively dedicated to building a workplace where every team member can thrive and feel empowered to be their true selves. We welcome applications from all backgrounds and encourage you to bring your unique perspectives to Ethical Power. Together, we can create a better, more inclusive future for all.
#J-18808-Ljbffr