Team Performance Lead (HAAS Contract - Ingeus)
Job Title: Team Performance Lead
Location: Croydon / Hybrid
Contract: Full-Time, Permanent
Salary: Competitive
Reports to: Assessment Centre (AC) Manager
Lead a Team. Drive Performance. Make a Difference.
Were excited to be recruiting a Team Performance Lead to support the successful delivery of the Health Assessment Advisory Service (HAAS) contract within Ingeus. This is an excellent opportunity for a confident people manager to step into a pivotal operational leadership role.
Youll oversee and motivate a team of Clinical Performance Leads, Healthcare Professionals (HCPs), and/or AC Administrators, ensuring consistent performance and a high-quality experience for customers using our assessment services.
Although not a clinical role, your leadership will underpin the smooth running of our Assessment Centre and the quality of our HAAS service delivery.
Our hybrid model offers the ideal blend of office connection and home-working flexibility, with no more than three days required on site each week.
What Youll Be Doing
1. Leading and supporting a team of HCPs and/or AC Administrators to achieve daily output and quality targets
2. Coaching, mentoring, and performance managing staff...