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Sales and retention manager

Canterbury
EVERLAST GYMS
Retention manager
€40,000 a year
Posted: 15 June
Offer description

What You'll Be Doing

* Advocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.
* Driving new member sales while maximising retention of existing members to grow the live member movement.
* Owning the activity planner for the club - ensuring initiatives are well-planned, executed, and impactful.
* Implementing creative lead-generation strategies both internally and externally.
* Monitoring dashboards and KPIs, providing key insights to the team and ensuring targets are met.
* Driving all revenue lines from memberships, product, and secondary spend to maximise profitability.
* Preparing and delivering monthly sales presentations to the wider management team.
* Building strong local business partnerships and developing #WeMoveBusinesses opportunities.
* Leading by example on reception and the gym floor in this member-facing role.
* Engaging in national initiatives such as #WorkoutWednesday and #WeCommunicate.
* Providing honest, constructive feedback to team members, supporting their development and performance.
* Supporting the General Manager with operational tasks including health & safety, facilities, maintenance, recruitment, and presentation standards.


Why Join Us?

An opportunity like this at Frasers Group is for the fearless. The potential is huge, the experience unrivalled - and the rewards are designed to match.


Here’s what you’ll get:

* Free gym membership.
* 20% discount across all Frasers Group brands.
* Eligibility for the Fearless 1000 Bonus Scheme.
* Monthly Frasers Champion awards - winners receive double their salary for the month.
* Reward & recognition through Everlast Gyms Monthly Champions.
* Training and funded qualifications, including Level 3 & 5 in Management & Leadership.
* The chance to enhance your fitness knowledge with product training, plus opportunities to deliver PT and group training.


At Frasers Group, we live by our principles:

* Think without limits - move fast, think fearlessly, and take the team with you.
* Own it and back yourself - own the basics, your role, and the results.
* Be relevant - to our people, our partners, and the planet.


About You

Passionate about health, fitness, and wellness.

A proven leader with the ability to inspire and coach a team.

Strong sales and retention focus with a results-driven mindset.

Excellent communication and interpersonal skills, able to adapt style to different audiences.

Positive, solutions-focused, and resilient under pressure.

Ambitious, driven, and keen to develop further in leadership.

Flexible to work evenings, weekends, and Bank Holidays to support the needs of the business.

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