We are looking for an integral, trustworthy, devoted Registered Manager to join our lovely organisation who all share a purpose of helping and loving others. We need a compassionate, honest manager to manage staff, ensuring high-quality and person centred care, overseeing budgets, and ensuring compliance with legal and regulatory standards. We need someone with a good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
Registered managers must meet for their service to comply with CQC standards.
* To provide high quality home care services that support the rights of customers to live the lives they choose as far as they are able.
* The registered manager is directly accountable to the owners and to the regulatory body
* Efficiently manage the day to day running of the business.
* Allocate resources and monitor performance to deliver high quality home care to customers within budget.
* Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely
* Manage the safety and quality of the business
* Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures CQC
* Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to day management and delivery of care
* Understand and monitor health and safety in the workplace and in the field.
* Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
* Implement quality management and improvement systems. Effectively manage complaints and incidents.
* Carry out investigations relating to the quality of the service and use findings to make improvements
* Be prepared to work flexibly to ensure the safe delivery of the service
* Promote the rights of each customer and keep their wishes at the centre of their care and support
* Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support
* Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy
* Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality home care services
* Keep all information about customers and their families secure and confidential
* Manage the effective recruitment, induction and training of the coordinators,
* supervisors, care workers and other support staff
* Ensure there are enough suitably qualified staff allocated appropriately to always meet service needs
* Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
* Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
* Carry out appraisals and monitoring of staff performance
* Ensure all emergency oncall issues are dealt with effectively, such as covering calls
* either directly or indirectly when care workers are sick or absent
* Participate in the growth and development of the business
* This list is not exhaustive and from time to time you may be required to undertake additional duties
Salary up to £40,000 depending on experience
Pension, holiday allowance & lovely Christian owners to work for