About the Role & About you
We are looking for a proactive, detail‑oriented E‑Commerce Executive to support the day‑to‑day management and optimization of our digital platforms, including Protyre.co.uk and TyreClick. In this hands‑on role, you’ll execute website updates, support e‑commerce campaigns, improve UX, and collaborate across marketing, retail, and operational teams to drive both online sales and digital‑to‑store performance. You’ll play a key part in delivering a seamless, high‑performing customer journey across our multi‑brand, omnichannel environment.
Your Responsibilities:
* Execute Platform Updates & Content
* Implement product listings, price changes, banner updates, and promotional content.
* Work closely with the Pricing Team and Website Designer to ensure accuracy, consistency, and brand alignment.
* Deploy E‑Commerce Campaigns
* Support flash sales, bundle promotions, seasonal offers, and tactical campaigns.
* Build landing pages, schedule emails, and activate geo‑targeted promotions to drive online and store traffic.
* Monitor Performance & Report
* Track daily/weekly KPIs including traffic, conversion rate, AOV, and abandonment using Google Analytics, Hotjar, and platform dashboards.
* Deliver clear reports with insights and practical optimization recommendations.
* Partner with the Protyre Retail Director to maintain accurate stock visibility, click & collect availability, and store locator accuracy.
* Troubleshoot sync issues across systems to improve digital‑to‑store conversion.
* Assist UX & A/B Testing
* Execute A/B tests focused on checkout flow, CTAs, and page design.
* Use heatmaps, user behavior data, and session recordings to identify friction and support UX improvements.
* Work closely with SEO, PPC, Social, Campaign, Retail Operations, and Web Design teams.
* Participate in weekly cross‑functional syncs and sprint planning to ensure alignment on priorities and campaign execution.
* Ensure Compliance & Accessibility
* Ensure all online content and processes remain compliant with GDPR, PCI DSS, and WCAG 2.1 standards.
* Validate secure checkout journeys, privacy pages, and accessibility requirements.
* Contribute to Innovation
* Support pilot projects such as new mobile app features, live chat capability, E‑commerce enhancements, or AR tools.
* Help gather requirements, test releases, and contribute to impact assessment.
* Flag platform bugs, customer pain points, and process inefficiencies. Suggest practical enhancements to improve speed, usability, and conversion.
What We're Looking For From You:
* Experience working in an e‑commerce, digital trading, or online merchandising role.
* Strong understanding of website CMS platforms, e‑commerce systems, and digital tools.
* Comfortable working with Google Analytics, dashboards, and performance data.
* Excellent attention to detail and ability to manage multiple tasks at pace.
* Strong communication and collaboration skills across technical and non‑technical teams.
* Problem‑solving mindset with a proactive approach to optimization and continuous improvement.
* Knowledge of SEO, UX best practice, or A/B testing tools is a bonus.
About Our Company
Micheldever Tyre Services (MTS) was founded in 1972 as a part‑time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2,100 employees – company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.
Location
Banbury, England, United Kingdom
Seniority level
Executive
Employment type
Full‑time
Job function
Marketing
Industries
Automotive, Retail, and Wholesale
#J-18808-Ljbffr