Job Overview
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
Duties
* Typing letters, reports and associated documentation as required
* Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
* Managing all enquiries in an effective manner
* Maintaining an accurate referrals database
* Actioning all incoming email
* Processing calling letters as requested
* Scanning patient related documentation and attaching scanned documents to patient's healthcare records
* Inputting data into the patient's healthcare records as necessary
* Processing referrals using the electronic referral system (ERS)
* Processing requests for information i.e., SAR, insurance/solicitor's letters and DVLA forms
* Coding data on the clinical IT system
* Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
* Managing all administrative queries as necessary
* Carrying out system searches as requested
* Maintaining a clean, tidy, effective working area at all times
* Supporting all clinical staff with general administrative tasks as requested
Requirements
* Previous experience is essential.
* Strong administrative experience with excellent organisational skills.
* Proficient in using office software applications, including word processing and spreadsheet tools.
* Exceptional communication skills, both verbal and written, with a strong attention to detail.
* Ability to maintain confidentiality in handling sensitive patient information.
* A proactive approach to problem-solving with the ability to work independently as well as part of a team. If you are passionate about contributing to patient care through effective administrative support, we encourage you to apply for this rewarding opportunity as a Medical Secretary.
Job Types: Part-time, Temporary
Contract length: 6 months
Pay: £13.27 per hour
Expected hours: 25 per week
Benefits:
* Free flu jabs
* Free parking
* Health & wellbeing programme
* On-site parking
Work Location: In person