Senior Account Manager roles don’t come along often at this level, especially ones where you genuinely own your accounts and shape long-term commercial outcomes. This is a senior, trusted role focused on growth, retention and strategic value, not firefighting or admin.
You’ll be operating at the heart of customer relationships, working with complex ERP environments and senior stakeholders, while having the autonomy to drive meaningful commercial decisions.
What’s in it for you
A senior-level commercial role with real ownership of high-value customer accounts
Hybrid working with minimal office requirement and genuine flexibility
Competitive salary with strong long-term earning stability
Generous annual leave, including your birthday off
Pension, critical illness cover and death in service from day one
Funded Microsoft certification training and access to modern Microsoft tools
What you’ll be getting stuck into as a Senior Account Manager:
Owning and developing long-term relationships across a portfolio of complex, high-value customers
Building and executing clear strategies aligned to customer goals and commercial growth
Leading structured customer engagement, including reviews and senior stakeholder discussions
Driving account expansion through upsell, cross-sell, renewals and service optimisation
Coordinating internal teams to ensure delivery, accountability and customer outcomes
Proactively identifying risks to retention and acting early to protect long-term value
What you’ll bring to the table as a Senior Account Manager:
Extensive experience managing complex customer accounts within ERP or SaaS environments
Strong working knowledge of Microsoft Dynamics 365 Business Central
Proven commercial capability across renewals, negotiations and account growth
Confidence engaging with senior stakeholders across technical and commercial discussions
Experience using CRM platforms to manage pipelines and activity
If you’re looking for a Senior Account Manager role where your impact is visible, your decisions matter, and your accounts are truly yours to own, this is well worth a conversation.
Note: The job title of ‘Senior’ relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.
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