Repairs Manager
Based in Kingston upon Thames
Full-Time Permanent
Car Allowance Provided
About the Role
We are a large, well-established repairs and maintenance contractor delivering high-quality services within the social housing sector. Due to continued growth, we are seeking an experienced Repairs Manager to lead operational delivery across our responsive repairs contracts in and around Kingston.
This is an excellent opportunity for a driven and customer-focused professional to join a forward-thinking organisation with strong values, long-term contracts, and genuine career progression opportunities.
Key Responsibilities
1. Oversee the delivery of responsive repairs and maintenance services within social housing properties
2. Manage and support a team of Supervisors, Trades Operatives, and subcontractors
3. Ensure all works are completed safely, on time, within budget, and to required quality standards
4. Monitor KPIs and service performance, driving continuous improvement
5. Build and maintain strong working relationships with housing association clients and stakeholders
6. Ensure compliance with health & safety legislation and company policies
7. Manage budgets, forecasting, and cost control across the contract
8. Lead on resident satisfaction and customer service excellence
About You
9. Proven experience managing repairs and maintenance contracts within social housing
10. Strong operational leadership and team management skills
11. Good commercial awareness and budget management experience
12. Knowledge of relevant health & safety and compliance regulations
13. Ability to manage performance against KPIs and SLAs
14. Excellent communication and stakeholder management skills
15. Full UK driving licence (essential)
What We Offer
16. Competitive salary (dependent on experience)
17. Car allowance
18. Pension scheme
19. 25 days annual leave bank holidays
20. Ongoing training and development
21. Clear progression opportunities within a growing organisation
If you are an experienced Repairs Manager looking to join a reputable contractor with long-term secured work and a supportive leadership team, we would love to hear from you.