Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD.
We are looking for a friendly and motivated Clinical Assistant to provide efficient and effective support in delivering a high quality service to patients. You would be joining our friendly team within the Podiatry & Orthotic service.
The Clinical Assistant will work at all times under the delegation of a Podiatrist in the delivery of person-centred care for patients attending the Podiatry Clinic sites across the Health Board and will;
Use excellent communication skills, the ability to work as part of a team to provide quality care to patients who attend the Podiatry Clinics across Podiatry sites within the Health Board when required to meet the service needs.
Provide a range of duties including administration/clerical/data entry support to the Podiatrists, answering and dealing with patient appointment and other non-clinical enquiries and dealing with enquiries from the general public, departmental and other health and social care staff.
Provide practical assistance to patients attending the Podiatry Clinics such as undertaking patient observations including blood glucose, blood pressure readings when required and undertaking diabetic annual review foot screening for patients attending the diabetes clinics.
For further information, please contact Kelly John, Business Support Manager on or by telephone on 07977347469
Main duties of the job
The Clinical Assistant will work at all times under the delegation of a Podiatrist in the delivery of person-centred care for patients attending the Podiatry Clinic sites across the Health Board and will;
Use excellent communication skills, the ability to work as part of a team to provide quality care to patients who attend the Podiatry Clinics across Podiatry sites within the Health Board when required to meet the service needs.
Provide a range of duties including administration/clerical/data entry support to the Podiatrists, answering and dealing with patient appointment and other non-clinical enquiries and dealing with enquiries from the general public, departmental and other health and social care staff.
Provide practical assistance to patients attending the Podiatry Clinics such as undertaking patient observations including blood glucose, blood pressure readings when required and undertaking diabetic annual review foot screening for patients attending the diabetes clinics.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Person specification
Essential Qualifications & Knowledge
Essential criteria
1. Minimum of Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health/ & willingness to complete QCF qualification within agreed timeframe
2. Good Level of General Education with GCSE passes or equivalent
3. Willing to undertake further learning specific to role. Evidence of maintaining own personal development
Desirable criteria
4. Understands the principles of confidentiality
5. Understands the principles of consent prior to undertaking care
6. Understands the principles of Safeguarding adults/children to keep patients within their care safe
Essential Aptitude and abilities
Essential criteria
7. Able to undertake specific procedures involving physical skills commensurate with practice area
8. Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
9. Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
10. Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
Desirable criteria
11. Customer care skills Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Essential Experience
Essential criteria
12. Experience of working/caring in a health or social care environment
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable