Trainee Service Technician – Medstrom, Craigavon, Northern Ireland, United Kingdom
Established in 2010, Medstrom is a market‑leading provider of medical device services to the NHS and other caregiving facilities. As an employee ownership trust (EOT), the company offers strong growth opportunities and a supportive, values‑driven culture.
Benefits
- Salary up to £25,000 per annum with on‑call payments → OTE of approx. £27,000+
- Contributory pension scheme
- On‑call and call‑out payments in addition to salary
- Discounts and cashback on shopping, supermarkets and holidays through a rewards scheme
- 33 days’ annual leave entitlement
- Full induction with great training and support from a dedicated team
- Salary Sacrifice Schemes, including Cycle to Work
- Birthday treat
- Death in Service benefit
- Participation in an Employee Ownership Trust (EOT) with associated benefits
The Role
As a Trainee Service Technician you will deliver an effective and timely maintenance service to customers in the Portadown, Craigavon area and hospitals throughout Ireland.
- Deliver clean, ready‑to‑use products to and around customer sites
- Collect products after use and return them to the service location for decontamination
- Disinfect, function‑check, repair, and perform electrical safety tests on products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
- Work flexible hours – Monday to Friday with shift rota (early and late shifts, weekends) and, once fully trained, on‑call rota with additional payments
About You
Qualifications and experience requirements:
- Mechanical or electrical background desirable, but not essential – full training provided
- Experience of delivery driving and route planning desirable
- Full UK/Irish driving licence required
Personal requirements:
- Excellent customer service and communication skills
- Ability to work independently, following procedures to meet deadlines
- Basic PC skills, including email and MS Office
- DBS checked (or willingness to complete one)
- Physical capability for manual handling – lifting, carrying, and loading products into the van
Seniority level
Employment type
Job function
- Engineering and Other
- Medical Equipment Manufacturing
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Webrecruit and Medstrom are equal opportunities employers, valuing diversity and committed to providing equal employment opportunities for all applicants. The company operates a zero‑tolerance policy to any harassment towards colleagues.
