Supporter Engagement Officer, South West London
Client: The Talent Set
Location: South West London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
The Talent Set is working with a health charity to recruit for their growing fundraising team. The roles include:
* Community Engagement Officer
These roles focus on delivering engaging experiences and building long-term supporter relationships. Responsibilities include stewarding donors, promoting campaigns, and ensuring a positive supporter experience.
About the Roles:
Supporter Engagement Officer:
* Engage and support supporters and fundraisers.
* Manage thank yous and impact updates.
* Support development of the giving pipeline and supporter journey planning.
* Collaborate with internal and external stakeholders.
Community Engagement Officer:
* Be the first contact for community and third-party fundraisers.
* Support campaigns like matched-funding and recurring giving.
* Oversee Community Support Volunteers and fundraising materials.
* Promote community fundraising and grow income.
Shared Responsibilities:
* Provide supporter care via various channels.
* Maintain supporter database accuracy.
* Coordinate with marcomms for campaign engagement.
* Build supporter journeys for long-term support.
Person Specification:
* Experience in supporter care, individual giving, or community fundraising.
* Familiar with databases and supporter engagement.
* Strong communication and relationship-building skills.
* Proactive and collaborative attitude.
* Experience with social media and campaign promotion is a plus.
Interview process begins from 9th June. To apply, send your CV promptly. We value diversity and inclusion and will make reasonable adjustments for applicants.
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