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Client:
AF Blakemore & Son Ltd
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4cc42b73eb0a
Job Views:
6
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Min of 16 Hours per week, (possibility of more when store needs)
Flexible shifts, including early mornings, evenings, and weekends
We have an exciting opportunity for a Customer Team Member / Post Office Counter Clerk (18+). As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the store's continuous improvement, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’. You must be willing to train as a Post Office Counter Clerk.
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began in 1917 as a counter-service grocery store and has grown into a company owning 260 SPAR convenience stores and employing over 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always seeking innovative ways to create a point of difference. Food and drink are our core, and today our business includes retail, food service, and wholesale distribution divisions.
Key Tasks/Responsibilities:
Customer Service:
* Greeting customers warmly and friendly.
* Answering inquiries about products and services, assisting customers in finding items.
* Processing purchases efficiently and accurately at the tills, maintaining positive service.
* Upselling products and highlighting offers to maximize sales.
Store Operations:
* Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock for freshness.
* Completing tasks like date checking, stock checks, price changes, promotional displays.
* Following all company policies and procedures.
Key Skills/Knowledge:
* Previous experience in retail or Post Office roles preferred.
* Reliable, attentive to detail, able to follow instructions.
* Understanding of retail legislation and ability to assist with compliance.
* Ideas for delivering excellent customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Enthusiastic team player and independent worker.
* Cash handling experience is a plus but not essential.
What's in it for you?
Excellent benefits including:
* Paid holiday, maternity, and paternity leave exceeding statutory entitlements.
* Skills development in a supportive, diverse culture.
* Experience in a high-volume, fast-paced store.
* Generous staff discounts (excluding alcohol & cigarettes).
* Opportunities for internal promotion.
* Free tea & coffee.
* Early access to wages through ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support including counseling and legal advice.
* Company pension scheme.
* Life insurance: 1x annual salary, up to 6x with pension scheme.
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