Job summary
This is an opportunity to train and support new Healthcare Support Workers within the organisation in line with the requirements of the Care Certificate.
The successful applicant will be responsible for the planning and delivery of the Care Certificate programme in partnership with the Integrated Clinical Education Team.
This position is open to assistant practitioners and registered nursing associates.
Main duties of the job
The main duties of the job:
Will be responsible for the planning and delivery of the Care Certificate programme across the organisation
Will provide support to the non-registered workforce who are undertaking the Care Certificate programme
Will promote national training requirements and competences for Healthcare Support Workers
Will work alongside Healthcare Support Workers that are new to the Trust during their 12-week Care Certificate programme
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500 beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
P
Job locations
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Job description
Job responsibilities
Please see the full job description and person specification attached for more details on the job role.
Job description
Job responsibilities
Please see the full job description and person specification attached for more details on the job role.
Person Specification
Education & Qualification
Essential
* Registered Nursing Association qualification or Assistant Practitioner qualification
* Care Certificate
Desirable
* Teaching qualification
Experience & Knowledge
Essential
* Experience of supporting HCSWs at a range of levels
* Experience of working in healthcare
* Good knowledge of the Care Certificate standards and how to apply in practice
Desirable
* Experience in both the acute and community setting
* Experience of teaching in a range of environments
Skills & Abilities
Essential
* Confidence to teach within a classroom setting
* Able to organise own calendar
* Good organisational skills
* Good level of IT competence/experience
Personal qualities
Essential
* Supportive nature with the ability to develop others
* Ability to instil confidence in others.
* Ability to manage and prioritise own workload.
Person Specification
Education & Qualification
Essential
* Registered Nursing Association qualification or Assistant Practitioner qualification
* Care Certificate
Desirable
* Teaching qualification
Experience & Knowledge
Essential
* Experience of supporting HCSWs at a range of levels
* Experience of working in healthcare
* Good knowledge of the Care Certificate standards and how to apply in practice
Desirable
* Experience in both the acute and community setting
* Experience of teaching in a range of environments
Skills & Abilities
Essential
* Confidence to teach within a classroom setting
* Able to organise own calendar
* Good organisational skills
* Good level of IT competence/experience
Personal qualities
Essential
* Supportive nature with the ability to develop others
* Ability to instil confidence in others.
* Ability to manage and prioritise own workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
(Opens in a new tab)
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
(Opens in a new tab)