About Uptime:
Uptime is a channel-only organisation dedicated to delivering operational support services exclusively for Managed Service Providers (MSPs) worldwide. We empower MSPs to scale with tailored outsourcing solutions—from white-label helpdesks to Network Operations Centre and remote staffing. With a demonstrated growth of at least 15% year-on-year, Uptime attracts ambitious individuals who strive for extraordinary goals and thrive in a fast-expanding, innovative sector.
Role Overview:
As Sales Manager, you will take ownership of driving revenue growth and leading the sales team to exceed targets. You’ll collaborate proactively with marketing to generate pipeline, execute new ideas, and ensure the Uptime brand is highly visible across the MSP industry. Your role will be key in building lasting client relationships, identifying market trends, and being an engaging presence at industry events.
Key Responsibilities:
* Lead, inspire, and manage the sales team to achieve/break revenue targets.
* Work closely with marketing to drive pipeline generation and campaign strategies.
* Develop and implement new ideas for business development and client acquisition.
* Attend MSP and technology industry events (approx. 6 per year) to become a recognized leading figure for Uptime.
* Build strong relationships within the MSP sector to expand Uptime’s reach and reputation.
* Support team development and collaboration for continuous performance improvement.
Required Skills & Experience:
* A proven track record in a successful sales role (team leadership experience advantageous but not essential).
* Exceptional communication, negotiation, and relationship-building abilities.
* Able to manage multiple priorities and thrive in a results-driven environment.
* Experience in working in complex larger deals that require bespoke or custom requirements.
Preferred Skills:
* Familiarity with the Managed Service Provider (MSP) market and channel-driven business models.
* Established presence or network in the MSP or technology sector.
Location & Working Arrangements:
* Remote-first role
* Occasional travel to company sites (Crawley/Portsmouth)
* Event attendance required (approx. 6 times/year, UK-wide or international as needed)
Benefits:
* Competitive £60k base salary
* Uncapped commission/OTE structure (£80-100k realistic)
* Electric Vehicle (EV) Scheme: Access to a company-sponsored EV program for environmentally-conscious travel and commuting
* Opportunity for career advancement with a high-growth, industry-leading MSP partner
* Supportive, ambitious team environment
* Direct impact on company growth and sector reputation
Ready to join Uptime and help MSPs worldwide succeed? Apply today and accelerate your career with a forward-thinking team at the heart of channel-only service delivery.
Location: Remote (with occasional travel to Crawley/Portsmouth and regular industry event attendance)
Department: Sales Team
Reporting To: Chief Revenue Officer (CRO)
Direct Reports: 2 full-time team members initially with view to expand
Working Hours: Full Time
Compensation: £60k basic, uncapped OTE (£80-100k realistic)