Gap Personnel are currently looking for a customer focused import clerk to join our freight forwarding client based in Liverpool !
The role of the clerk, sea Imports is to fully meet customers' expectations for safe and efficient transport of their products to the UK from worldwide destinations in accordance with company policy and procedures as well as statutory requirements.
Job title
Import Clerk
Hours
Monday to Friday
09:00am-17:00pm
Salary
£27-£29k Per Annum💰
Duties
Use of Company In-House systems to complete Sea Import documentation and operational processes.
Organise operational workflow to meet customer timeframes.
Communicate effectively with the customer to obtain relevant information and ensure their needs are met.
Ensure legislative compliance in all areas.
Maintain Customer profiles
Resolve customer issues and escalate where support is needed.
Liaise with sub-contractors to arrange carriage of goods from various worldwide destinations into the UK.
Raise payable invoices to customers and overseas agents in accordance with agreed rates and tariffs.
Complete all administration functions in accordance with company policy and procedures.
carry out quoting, booking, keeping customers updated, booking transport.
*3 years recent industry experience with previous involvement in worldwide sea freight Imports