Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
* Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
* Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
* Provide exceptional customer service and support to new and existing customers
* Picking, loading and delivering products to customers via our transport.
* Responsible for route planning, safe driving and keeping the Company vehicle clean
* Supporting the Branch Manager with actions and activities on time, in full
* Compliance with Health and Safety, company policies and procedures
* Ensure excellence in customer service, operational standards and Branch sales targets are achieved
* Support the delivery of sales targets whilst developing and maintaining positive customer relationships
* Assist with the delivery of branch operations
* Provide support and assistance to Branch colleagues as required
* Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
* Passion and energy to deliver exceptional customer service and achieve business targets
* A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
* A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
* Good organisational skills, with ability to prioritise and use own initiative
* Confident IT user, with experience of MS Office.
* A full and valid driving license is essential, and a FLT licence could be a distinct advantage
* Previous branch stock take experience could be a distinct advantage
* Comfortable to work in a small team and on occasion, alone
* Experience within a similar role ideally in a trade / refrigeration/builders merchant /environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
* You will be rewarded with a very competitive basic salary
* 25 days holiday, plus statutory holidays - normally 33 days in total each year
INDLOG