Senior Property Manager
Richmond, Surrey
£35-40k
Our client is an
independent, specialist letting agent
with an
outstanding reputation in Richmond.
They have a strong belief that landlords & tenants should experience
excellent customer service
provided by
local staff with a wealth of experience.
As the
Senior Property Manager,
you will be responsible for a portfolio of approximately
70-80 high quality properties;
therefore, it is important that you have
at least 3 years' experience
within residential property management and
first-class customer service skills
to be considered.
Our client is looking for someone with a
professional and friendly disposition
who takes pride in delivering
excellent service levels 100% of the time
. If this sounds like you,
please get in touch
Responsibilities will include:
* Providing an excellent quality of customer service in all aspects of the job, this is paramount
* Managing routine maintenance issues
* Being the main point of contact for your landlords and tenants during the tenancy, ensuring prompt consultations when problem arise
* Ensuring all contractor invoices and utilities are dealt with promptly
* Negotiating end of tenancy deposit releases
* Ensuring safety compliance and housing legislation is always adhered to
* Property inspections, a good eye for detail is required
* Pre-tenancy set up, ensuring all is in order for the tenant's arrival
* Supporting front office, answering the phones when they are out on viewings, this may include taking down applicants details etc.
Personal specification:
* Previous experience within residential property management
* ARLA qualified would be preferred but is not essential
* Excellent verbal and written communications skills
* Excellent team player with the ability to work autonomously
* IT literate
* Full UK driving licence for inspections.
Our client is offering a
salary of up to £40,000
dependent on previous experience and qualifications.