Providing a site assistant service for Cumberland Centre. Maintaining a high standard of cleanliness, tidiness and general appearance within all LSW premises. Carry out all cleaning duties as directed by Facilities Management Team within all LSW premises. This post operates 7 days per week including bank holidays between 6am and 10pm on a rotational shift pattern. Must be able to work alone and on own initiative as well as part of a team.
Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Main duties of the job
This role provides a portering service to Cumberland Centre. Duties will include moving and handling of heavy equipment, waste disposal, floor maintenance, internal postal delivery service and a cleaning service. You may be required to work in other locations to meet service needs. You may be required to change your shift pattern to meet service needs.
About us
Livewell Southwest is an independent, award‑winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro‑diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job responsibilities
* To deliver catering supplies to all departments.
* Remove all waste and safely dispose in allocated bin areas ensuring bin area is clean and tidy. Bins must be locked at all time. To safely move full bins to storage area when required and replace with empty bins. To empty and dispose of contents of external bin receptacles and replace with new bin bag daily.
* To collect and deliver clean and soiled laundry bags and linen and store in correct facilities.
* To store C.S.S.D. bags and laboratory specimens in appropriate area to await collection.
* Report faults in equipment and the fabric of the building, record and log fault and monitor to ensure work is completed.
* Assist in the moving of equipment.
* Assist with moving patients to X‑ray, Minor Injuries Unit, Physio Department and other services as and when required.
* Deliver and connect medical gases to departments when required (as per policy).
* Deliver, collect and sort all mail / parcels from departments / units and frank external post.
* Collect and deliver patient medical notes directly to individual departments.
* Responsible for receiving all stores / goods including stationery and distributing to all departments / units on a weekly basis or as and when delivered.
* Ensure the safe delivery from Pharmacy of all medication to a person in charge in the correct department / unit.
* Ensure the safe collection of all specimens by Pharmacy.
* To maintain cleanliness and carry out routine checks on site assistant vehicles as per instructions from Transport Department.
* Replenish all domestic store cupboards with stock for cleaning. Replenish all dispensers with paper products, soap and cleaning solutions.
* To work flexibly to meet service needs.
* To provide annual leave / sickness absence cover to the Site Assistant / Courier Driver at Cumberland Centre, Glenbourne, Mount Gould Hospital and Postal Worker at Mount Gould Hospital.
All Site Assistant Duties
* Corridors, stairs, floors and lift.
* Clinical areas.
* X‑Ray Department.
* Minor Injuries Unit.
* Minor Operations Theatre.
* Toilets.
* Reception Areas.
* Empty and clean refuse bins and cigarette stub holders.
* Clean spillages etc. following Infection Control guidelines.
* Changing curtains as and when requested.
* Deep cleaning of floors using floor cleaning equipment as requested, e.g. buffing machine.
* Deep cleaning of ceilings, light diffusers, extractor fans, ventilation grills, cooker hoods and walls.
* Removal of radiator covers, cleaning of radiators and refitting radiator covers.
Grounds and Gardens
* Ensure all entrances are clear of leaves and litter at all times.
* Grit / salt paths and steps during cold weather.
* Empty outside waste receptacles.
* Cleaning of all signs internal and external.
* Cleaning of porches and canopies. Cleaning of PVC window frames, external window sills, main entrances and external covered ways.
Health & Safety
* Responsible for locking and alarming buildings, ensuring all units are properly secured at nights and weekends. Responsible for unlocking and deactivating alarms in buildings.
* Respond to emergency alarms including fire / ambulance.
* To escort Funeral Directors to ward areas.
* Reporting of untoward incidents.
* Testing fire alarms on weekly basis at Cumberland Centre or as directed by Hotel Services Management Team.
* Testing panic alarms on weekly basis.
* Aid visitors to the site and adhere to Health & Safety.
* Responsible for the safekeeping of all keys to units / departments. Out of hours to collect keys or codes from Mount Gould Switchboard Room.
* To respond to all requests made by Night Co‑ordinator on the Mount Gould site.
General
* Assist any contractors who attend site.
* Responsible for giving access to restricted areas / departments to all authorised personnel.
* Any other duties requested by the Hotel Services Management Team.
Other Responsibilities
* To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.
Person Specification
Additional Requirements
* Sufficient agility to be able to alight to and from a vehicle many times a day loading and unloading a vehicle with mail and parcels.
Experience
* Full driving licence must be held for a minimum of two years.
* Able to communicate with staff, service users and visitors to LSW sites.
Qualifications
* Vocational qualification Level II or able to demonstrate the skills; knowledge and ability to work to this level.
* Maths & English GCSE Grades 4 and above or equivalent.
* Full driving licence must be held for a minimum of two years.
Knowledge
* Knowledge of the Highway Code and Road Traffic Law.
* Awareness of Health & Safety & COSHH Regulations.
* Able to use floor cleaning equipment.
* Working with electrical equipment i.e. light diffusers; safe removal and cleaning of diffusers, training will be provided.
Specific skills
* Able to work as part of a team, approachable calm personality.
* Able to respond to written and verbal communication.
* Able to work alone without supervision.
* Able to use own initiative.
* Able to understand directives and follow work schedules.
* Flexible to adapt to service needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Facilities Manager / Deputy Facilities Manager
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