Salary: £30,000 - 30,000 per year Requirements: IT Expertise: Experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration. Technical Skills: Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation. Mindset: Proactive, reliable, and able to remain calm under pressure, taking ownership of tasks to completion. Communication: Communicate clearly and professionally, working effectively with both engineers and clients. Organisation: Demonstrate strong multitasking ability and effective time management skills. Travel Requirements: Hold a full UK driving licence and be willing to travel as required, including overnight stays. Ideally located on the Edinburgh/Glasgow corridor. Responsibilities: Travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices in Scotland. Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre). Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are accurately followed. Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Install and terminate network cabling to patch panels and modules in line with industry standards. Conduct site surveys, audits, and research to support installations and project delivery. Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards. Adhere to all health and safety policies, risk assessments, and on-site procedures at all times. Technologies: Support Network More: We are Celestra Limited, a successful and dynamic company delivering IT services nationally to top brands in the hospitality and retail industries. We build strong, long-term partnerships and work closely with our clients to help them achieve their digital visions. Our teams are spread across the UK, delivering exceptional customer experiences and rapid service. We offer competitive salaries, career development opportunities, private medical insurance, a bonus scheme, generous holiday options, and various employee benefits such as a Cycle to Work scheme and discounts on high street shopping. last updated 10 week of 2026