Salary: £27,000 - 34,000 per year Requirements:
* A full UK driving licence and access to your own vehicle
* At least 1 year of experience in an IT-related role
* Strong IT fundamentals and confidence in supporting Windows environments and Microsoft 365
* Willingness to learn and participate in project work
* Strong communication skills and a positive, problem-solving mindset
* Experience working within an MSP environment, Microsoft certifications, or an IT apprenticeship is advantageous but not essential
Responsibilities:
* Providing 1st and 2nd line IT support to customers via helpdesk and on-site visits
* Diagnosing and resolving issues across Windows desktop environments, Microsoft 365, and basic networking
* Assisting with IT projects, system upgrades, improvements, and deployments
* Gaining hands-on experience with servers, backups, and IT security (training provided)
* Working closely with colleagues to deliver a high-quality, customer-focused service
* Participating in occasional out-of-hours support as required
Technologies:
* Support
* Microsoft 365
* Security
* Windows
* Office 365
More:
At TwoPointZero IT Limited, we are a security and quality-focused Managed Service Provider located at Brightwell Barns, east of Ipswich, Suffolk. We deliver managed IT services, solutions, and support to small and medium-sized businesses across the region. We pride ourselves on reliability, customer service, and continuous improvement, fostering long-term client relationships. We offer a competitive salary ranging from £27,000 to £34,000 per annum, 20 days paid holiday, and additional benefits including a modern office, free on-site parking, regular company social events, and opportunities for career progression and skill development.
last updated 5 week of 2026