Overview
Pearson VUE is hiring a Test Centre Administrator to join our team in Manchester, United Kingdom. This is a part‑time role with a minimum commitment of 17 hours per month, paid at £13.37 per hour, with payment at the end of each month. Test centres are open early, late, and on weekends, so flexibility to work various shifts is required.
As a Test Centre Administrator you will provide secure exam/test delivery and exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
* Welcome, greet and check‑in customers/test‑taking candidates.
* Comply with all exams testing security and procedures and follow company policies.
* Verify customer/candidate personal identification documents and explain the exam testing process/rules.
* Proctor/invigilate candidates while they are completing their exam/test.
* Troubleshoot with internal departments (e.g., IT) to fix technical issues in the Test Centre.
* Perform housekeeping duties as necessary (e.g., vacuuming floors and sanitizing keyboards/workstations).
Our Successful Applicant
* Flexible to work different days and times; able to work Monday through Sunday.
* Good attention to detail; comfortable in a quiet testing environment; able to monitor for restricted behavior and notice details from a distance.
* School qualifications in English and Maths; experience with Microsoft Office (Word, Excel, Outlook) is advantageous.
* Ability to sit for long periods and escort candidates to and from exam/testing rooms.
Recruitment Process
This is an essential role; apply on the Pearson Careers website. Applications are reviewed daily and interviews are being scheduled.
We are an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. Reasonable accommodations are available for applicants with disabilities upon request at TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING & CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 20949
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