There’s a permanent opportunity for you here as an Engineering Shift Lead to join one of our flagship retail sites in Central London, Oxford Street The Role * Assist the Site Manager in with the "day to day" running of the contract * Supervise client property portfolios to the required output and quality standards. * Plan and organise all work associated of both planned and reactive works for direct workforce in conjunction with the helpdesk teams. * Act as a responsible point of contact for the Client representatives for resolving any queries of a technical or performance nature. Liaise on a regular basis with the Client representatives to ensure that all works – PPM and Reactive are being carried out in a satisfactory manner and within the requirements of the contract and without disruption. * Supervise a team of multi-skilled staff and nominated sub-contractors to ensure satisfactory completion of the contract. Responsible for the planning and organisation of the PPM and reactive completion following Defined SLA and emergencies * Conduct regular work assessments, review mechanisms and continuous improvement opportunities in order to encourage “team working” and “job fulfilment” as practically as possible. * Responsible for the management of the PPM routines, the attendances to faults and repair processes, the compliance with all Health & Safety issues by the use o...