Dedicated Customer Professional UK
Gravesend
We have an exciting opportunity for you to join our team as our Dedicated Customer Professional, based at our European Head office in Gravesend, Kent, supporting our Portugal customers.Joining us on a permanent basis, Monday – Friday (Portugal Hours), you will receive a competitive salary.
Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you.
As our Dedicated Customer Professional, you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries.
Responsibilities as our Dedicated Customer Professional are to:
1. Manage and oversee customer deliveries – responsible for all our Portugal customer base.
2. Be the first point of contact for all customer requests, respond to customers within agreed time scales.