About The Role
We’re thrilled to announce the upcoming opening of Bill’s at Heathrow Terminal 2! Known for its vibrant atmosphere and fresh, seasonal dishes, Bill’s is the perfect spot for travellers looking for a memorable pre-flight experience Bills are looking for an dedicated Front of House Team Leader to support the Store and Assistant Manager in the smooth running of daily operations, ensuring service is efficient, welcoming, and consistently delivered to the highest standards. You’ll lead by example, happily going the extra mile to ensure every guest has a memorable experience, while motivating and keeping your team energised and on top form throughout the shift.
You’ll inspire your team and help create a vibrant, collaborative front-of-house environment where everyone feels supported and motivated.
Responsibilities:
1. Support the Management Team in managing daily operations and driving performance.
2. Lead and inspire the team to deliver outstanding service and a welcoming atmosphere.
3. Contribute to team development through coaching and training.
About You
The right candidate will:
4. Have experience in a supervisory role within hospitality.
5. Be passionate about delivering exceptional guest experiences
6. Demonstrate strong leadership and communication skills.
7. Ability to motivate and manage a diverse team effectively.
8. Willingness to work various shifts, including early mornings, evenings, weekends.
In return, you will receive these benefits:
Financial Benefits*:
9. An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!
10. Discount Designer Shopping Platform – up to 50% off retail prices
11. Free meals on site
12. 50% off any of our locations for you & up to 4 others when you are not working – share the love with your loved ones!
13. Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more
Health Benefits*:
14. Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!
15. Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more
16. Access to 24/7 virtual GP appointments
17. Discounted gym memberships at over 3000 gyms across the UK
18. Free access to apps for virtual physiotherapy treatment and skin cancer screening
Lifestyle Benefits*:
19. Your birthday off, as a paid holiday, every year!
20. A generous life assurance benefit
21. Dedicated training and development plans to support progression. Did you know that almost 70% of their managers were promoted internally? And over 50% at their support office!