Join Oak Furnitureland as a Retail Sales Advisor - North Shields. Our Retail Sales Advisors are at the heart of our business, acting as brand ambassadors and supporting customers in choosing the perfect furniture and accessories.
They achieve this by being commercially minded and adopting a consultative sales approach, using their expert knowledge of our product range to deliver an exceptional experience. This is recognised by a generous, industry-leading uncapped commission scheme that rewards all efforts.
With a ‘One Team’ mindset, our showroom teams work closely together, supporting each other to meet customer needs while achieving personal and team targets. Our Retail Sales Advisors become true furniture experts, delivering outstanding customer experiences and positively impacting key customer performance metrics.
The Person
* Develops real relationships built on trust and respect using a friendly but professional communication style.
* Highly skilled at questioning techniques and active listening to understand customer needs.
* Persuasive but authentic communication style with the ability to influence.
* Intrinsically motivated to exceed expected results, taking personal accountability and supporting others.
* Keeps knowledge up to date with a growth mindset and self-development.
* Adopts an inclusive and supportive approach, taking a genuine interest in colleagues, customers, and the business.
This role suits individuals with skills or experience in Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Our Benefits
* Uncapped commission of up to 4% on all sales with great earning potential.
* Competitive salaries reviewed annually.
* Pension: 4% employee contribution matched by the company.
* Life assurance: free cover of at least two times salary up to the age of 65.
* 28 days statutory holiday per year, pro-rated for part-time employees.
* Additional day off for birthday celebrations.
* One weekend off in every six.
* Employee discount: amazing discounts on Oak Furnitureland products after successful probation.
* Continued development for skill growth and internal career advancement.
* Employee Assistance Programme: access to telephone and face-to-face counselling services.
* My Rewards Programme: discounts on restaurants, supermarkets, entertainment, and holidays.
* Free on-site parking at all locations.
Our Company
We pride ourselves on quality, guiding our original vision that every home deserves beautiful, real-life furniture at real prices. We build strong relationships with suppliers and have our own delivery crews and customer service centre, ensuring quick and cost-effective delivery of our products.
At Oak Furnitureland, Diversity and Inclusion are at the top of our people agenda, believing a more diverse and inclusive workplace ensures better outcomes for colleagues and the business. We have an inclusive environment where individuals can be themselves, driven by the same purpose and values, committed to fairness in hiring and supporting those who need it during the selection process.
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