Commissioning Customer Relations Advisor - Required at our Care Home 'Ruby Lodge' in Thirsk, North Yorkshire, Part of The Country Court Family We are no longer accepting applications for sponsorship.Hours: 37.5 Hours per week -Monday to FridaySalary OTE £49,000 (£35,000 BASIC & £14,000 Commission for an on-target performance)Care about people as much as the numbers? Are you a switched-on salesperson with a big passion for people?Come and join us at Country Court, and we’ll give you responsibility, rewards and job satisfaction that really add up.Ruby Lodge Care Home located in Sowerby, Thirsk accommodates up to 69 residents and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care. From the moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction will be delivered with dignity, kindness, and compassion.JOINING THE COUNTRY COURT CARE FAMILYWe’re proud to be a family run business that’s grown over the years to a family of 3,300 employees and over 45 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!THE CUSTOMER RELATIONS ADVISOR ROLEAs Customer Relations Advisor for our Care Home, you will be the first point of contact for all customer enquiries and manage the sales process from showing a family around, to admitting their loved one into the home. You’ll arrange home open days and educational events, work closely with Country Court Care’s marketing and operational teams - all while developing strong relationships with local groups and GPs to promote the home.You’ll be working with families at a challenging time, when an older loved-one is looking to move out of their own home into a care home. That’s why your ability to drive the numbers must be balanced by your empathy and passion for improving people’s lives: & families must trust you.ABOUT YOUWe’re open to what your professional background looks like. Customer Relations Advisors may come from consumer banking, nursing, leisure/fitness and pharmaceutical sales with strong B2C experience. They’ve proven sales success and they’re competitive, but they care. Above all, they love seeing the end results of their efforts: happy residents and families, and high conversion rates.The ideal candidate will be:Have the ability to communicate with people at all levels both face to face, and on the telephone - Be ambitious and target orientated with the ability to work on your own initiative.Experienced in the elderly care sectorBe accurate with an attention to detailUnderstand the local area and population demographic.Some field-based work will be required so a full UK driving licence and access to your own transport is requiredSpecific product and sales training will be provided and there will be additional support to help you develop within this role.IN RETURNYou’ll be joining a family business and you will also benefit from our range of benefits which include:Competitive Remuneration: An attractive salary package featuring a base salary of £35,000, combined with performance-driven commission incentives, offering an on-target earnings potential of up to £50,000 per annum.Generous Benefits: 28 days holiday (including bank holidays), annual pay reviews, and enhanced bank holiday ratesPension Contributions- Full details of our pension provider will follow with your contract pack.Professional Growth: Bespoke induction training, continuous professional development, and access to nationally recognised qualifications.Family Culture: Join a family-run business that has grown to over 3,300 employees across more than 45 care homes, where passion for 5* care and employee wellbeing is at the heart of everything we do.Additional Perks: Enjoy exclusive benefits such as the Blue Light Card for discounts on shops, restaurants, days out, and more.*Subject to Terms and ConditionsClick the Apply Button Now! -If the Customer Relations Advisor role sounds like a job for you, we would like to hear from you. PLEASE NOTE:All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.