Overview
We are seeking an inspirational and energetic Counter Manager Lead to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets. You will have partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter looking for a progressive career within the Luxury Retail Beauty Industry, then this could be the perfect role for you.
Responsibilities
* Lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets by supporting the Counter Manager.
* Partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
* Provide inspirational, authentic and personalized customer service and lead a high performing team.
Compensation and Benefits
* Competitive industry salary
* Commission scheme
* Product discount
* Training & development
About You
* Proven retail experience at Supervisor or above level, preferably within beauty or skin care
* Experience in team management with skills in leadership, communication, motivation and performance evaluation
* The ability to provide inspirational, authentic and personalized customer service
* A drive to achieve sales and customer service targets
* Experience of creating and executing in-store events
* An approachable and friendly personality
* Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
* Proof of right to work in the country
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Personal Care Product Manufacturing
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