A leading Facilities Management provider is hiring a Helpdesk Operator at the NEC in Birmingham. This full-time role focuses on delivering excellent customer service by managing maintenance queries, tracking service requests, coordinating with engineers, and ensuring SLAs are met. Candidates should have prior experience in a helpdesk or customer service environment, possess strong communication skills, and be able to thrive in a fast-paced setting. Competitive hourly rate and long-term opportunities available.
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