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This is a Fixed Term Contract, ending 24/12/2025
Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage many customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little mad to work here!
* Provide excellent customer service at all times to help customers celebrate their life’s moments.
* Process all sales politely, efficiently, and accurately, upselling on till products.
* Price and merchandise stock and products correctly.
* Assist with unloading and unpacking deliveries.
* Help with stock takes, which may include working outside normal store hours.
Retail experience is not necessary. We look for personality and a passion for customer service above all else!
We support work/life balance, so tell us your availability on the application form!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, working hard to meet customer needs. We understand work–life balance and offer flexible arrangements in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omni-channel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer a range of benefits to support your well-being:
* 25% colleague discount in-store and online
* Financial Wellbeing Support, Education Tools, Salary Advance
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounted mobile phone contracts
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial well-being
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