Wakefield | Full-Time | £27,800 per annum plus on call
About Lotus Home Care
We deliver premium, personalised domiciliary care across Yorkshire and the Humber, helping people live safely and independently in their own homes.
Our ethos is simple and powerful: Home Care With Love – for our clients and our colleagues alike.
Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time‑limited visa. Applications that do not meet this criteria will not be progressed.
Salary & Benefits
* £27,800 per annum plus on call
* Full-time, permanent position
* Ongoing training and development
* Blue Light Card
* Clear career progression opportunities
* Support from an experienced and approachable management team
About the Role
As a Care Coordinator, you’ll be the key link between clients, families, and care workers. Reporting to the Branch Manager, you’ll ensure care is delivered smoothly, safely, and consistently – while supporting and developing our frontline teams.
Your Key Responsibilities
* Create and manage staff rotas, ensuring appropriate travel time and breaks
* Match carers to clients based on skills, preferences, and location
* Manage new referrals from private clients and social services
* Support assessments, care planning, and care package reviews
* Communicate with clients, families, and healthcare professionals
* Carry out risk assessments, reviews, and care worker supervisions
* Ensure care documentation and client records are accurate and up to date
* Support weekly KPIs, logbook drops, and team meetings
* Organise and participate in supervisions, appraisals, and training
* Take part in the on-call rota, including alternate weekends
* Provide occasional support to neighbouring branches when required
About You
You’re organised, approachable, and thrive in a busy environment. You care deeply about delivering high-quality care and enjoy working as part of a supportive, hands‑on team.
You’ll Need
* Experience as a Care Coordinator or in a similar scheduling/rostering role
* Strong organisational, admin, and time‑management skills
* Confidence using IT systems
* Experience in domiciliary or home care (strongly preferred)
* NVQ Level 2 or above in Health & Social Care (or working towards)
* A full UK driving licence and access to your own vehicle
You’ll Be
* Friendly, professional, and confident
* A clear and compassionate communicator
* Proactive with a genuine “happy to help” attitude
* Passionate about improving lives
* Flexible, reliable, and a strong team player
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