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Assistant Cafe Manager
Are you ready to provide our customers with an exceptional experience at the RSC? Do you possess an outstanding knowledge of drinks and alcohol service? Are you a natural leader who thrives in a bustling, friendly, and driven team environment?
We are looking for an Assistant Cafe Manager to assist and deputise for the Catering Manager in the efficient running of the Riverside Café, Green Room, and support the seasonal summer activity on the external Terraces. This role includes running a shift with the support of Supervisors.
Reporting to the Catering Manager, key responsibilities include (please see the full job description and person specification for details):
1. Collaborating with Catering Managers to deliver a high-quality food and beverage offering across our venues.
2. Overseeing the Green Room and ensuring standards are monitored.
3. Coaching, training, and developing staff to deliver service in line with standards.
4. Running daily staff briefings to cover the daily menu, offers, or service changes, and for information sharing.
5. Supervising staff and the day-to-day offer in the Green Room, providing support where necessary.
To be suitable for this role, you should have:
* Confident and articulate communication skills with a positive outlook.
* An exceptional understanding of drinks and alcohol service.
* Strong leadership skills and the ability to motivate a busy team in a high-sales, varied environment.
* Excellent relationship-building skills to foster connections both inside and outside the Company.
This is a full-time, permanent position based in Stratford-upon-Avon. The role involves 40 hours per week, working shifts (including evenings and weekends), 5 days over 7 with 2 days off.
Application Process
All applications should be submitted online via the RSC website. If you need assistance with the application process, please email [emailprotected]
About the RSC
The RSC strives for excellence and values creativity, inclusivity, sustainability, collaboration, and accountability.
We offer great benefits and aim to create a welcoming, supportive environment that is happy, healthy, and safe. We prioritize developing a diverse, highly motivated, and energized workforce to achieve our goals. Our values are at the core of everything we do.
We are committed to building a diverse workforce and welcome applications from all individuals.
We believe safeguarding children and adults is everyone's responsibility, and all employees must place safeguarding at the heart of their work.
The Royal Shakespeare Company (no. 212481) is a registered charity.
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