About the Role We are seeking a friendly and customer-focused Customer Service Advisor to join our team. You will handle customer enquiries, provide accurate information, and ensure a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, or chat Resolve issues efficiently and professionally Maintain accurate customer records using a CRM system Escalate complex queries when necessary Skills & Experience Previous customer service experience is an advantage Experience using CRM systems (or willingness to learn) Strong communication and problem-solving skills Good computer skills and attention to detail Ability to work independently and as part of a team How to Apply Interested candidates should send their CV to jobs@skillconnecthub.com