We are seeking a highly motivated and technically proficient Technical Account Manager (TAM) to join our client's growing services company specialising in the management of fatigue risk. In this pivotal role, you will be the primary technical contact for a global portfolio of our valued clients, ensuring their success with their solutions. You'll be responsible for managing first-line support, proactively identifying opportunities to expand their services ("farming the account"), and building strong, lasting relationships.
This is primarily a home based role, with an expectation to meet your colleagues on a weekly basis. You are also expected to travel internationally circa 6 times a year. However, this may vary.
If you're passionate about client success, possess a strong technical aptitude, and thrive in a dynamic, client-facing environment, we encourage you