Responsibilities
* To provide a smooth running clerical and administrative service to the Trust, this includes booking appointments, answering telephone calls and greeting patients on Reception desks
* To ensure that all data entries are made in a timely manner and by doing so, contribute to the achievement of the Trust’s targets, whether mandatory or local.
* To assist and support the team to ensure the delivery of a high quality service. This will require the use of good clerical, communication and interpersonal skills.
Successful candidates will be asked to start as soon as possible so please ensure that your references are made aware that you have used them.
Do you thrive in a busy fast paced environment? Do you like to be constantly learning and developing in your role? Excellent, come and join us at DCHFT as an Outpatient Administrator!
In this role you will
* Have the primary function of either a Receptionist, Call Centre Agent or Appointments Clerk. You will have input into the decision of which primary function suits you best
* You will have the opportunity to learn all of function and team skills
* Full training will be provided and no experience in a hospital setting is required
To excel you will have
* Recent experience in an office environment in a clerical/admin capacity
* Customer service experience
* Good communication skills with an empathetic approach
In return we can offer you a place in a growing, supportive team, who are part of a truly special organisation. The office is open Monday to Friday and we welcome applications for both full and part-time hours, minimum 27 hours per week over 3 days. Having a balanced home and work life is important and we offer a flexible approach to working arrangements.
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
This advert closes on Sunday 21 Dec 2025
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